JAIPUR: The Public Health and Engineering Department (PHED) has planned to send water bills to mobile phone numbers of consumers in addition to the traditional paper bills that is being sent through postal services.
Although the facility would be available initially for the consumers of Jaipur, later PHED would extend it for consumers across the state.
“We have around 4,25,00 consumers in Jaipur and our survey revealed that more than 20% of these consumers don’t pay their bills on time. They had claimed, on most occasions they don’t receive their water bills on time. So we had decided to send the bill on their registered mobile numbers as well,” said a PHED official.
As per the plan, as soon as PHED generated the bill of a particular household the SMS would reach the registered mobile number of the consumer. The hardcopy of the bill would then be posted as usual to the household.
“There is also a plan to send the bill on mobile along with the payment link. Consumers can pay the bill by clicking on the link and after entering the relevant allotment number,” another official added.
Officials had made it clear that it would take some more time to put the system in place. PHED officials are in talks with the software maintenance company to put this system in place.
Although the facility would be available initially for the consumers of Jaipur, later PHED would extend it for consumers across the state.
“We have around 4,25,00 consumers in Jaipur and our survey revealed that more than 20% of these consumers don’t pay their bills on time. They had claimed, on most occasions they don’t receive their water bills on time. So we had decided to send the bill on their registered mobile numbers as well,” said a PHED official.
As per the plan, as soon as PHED generated the bill of a particular household the SMS would reach the registered mobile number of the consumer. The hardcopy of the bill would then be posted as usual to the household.
“There is also a plan to send the bill on mobile along with the payment link. Consumers can pay the bill by clicking on the link and after entering the relevant allotment number,” another official added.
Officials had made it clear that it would take some more time to put the system in place. PHED officials are in talks with the software maintenance company to put this system in place.
